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Topic- Industry development
Tech Talk: Technologies to meet senior living customer expectations
As the senior living industry continues to rapidly evolve for providers across North America, it is critical to proactively seek innovative ways to meet current and potential resident expectations, according to a new report from CCL Hospitality Group. The key to maintaining and growing occupancy rates, resident satisfaction and optimizing operations is embracing technology, the company says, changing the service model and learning to execute services in new ways.
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Tech Talk: Enterprise platforms key for senior living
The need for innovative technology to augment personalized care is growing in the senior living industry as it continues its post-pandemic recovery. This is one finding of a survey of industry leaders by iN2L + LifeLoop.
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Tech Talk: Motion capture for creating metaverse avatars launches
Sony has released a mobile motion capture "mocopi" that uses lightweight sensors to transmit real-time motion input to a smartphone, creating virtual reality avatars that move at the same time and in the same way that the user does. Users attach small sensors to their head, both wrists, hips, and both ankles with a Velcro band or clip, connecting them via Bluetooth to Sony's smartphone app. With that motion capture data, the user can either export the motion capture as an MP4 video, or directly translate movements into compatible apps, such as VRChat, which is partnering with Sony for the product launch.
SOURCE: Sony (November 29, 2022).
Industry development
Stats: 65% of residents say robots improved dining experience
Despite the challenges brought about by staffing shortages, a new white paper says that one way to bring innovation into senior living may be found in applying a high-tech solution for a high-touch impact: robot servers in the dining rooms. "The robots are intended not to replace but to work alongside humans to help address staffing challenges first experienced during the COVID-19 pandemic and simultaneously to elevate the customer experience," said Kari Olson, president of FPCIW. "We're pleased that efforts to continue the use of the dining robots beyond the pilot have been supported by the communities, and we look forward to bringing this technology to other Front Porch communities."
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DEIB survey, toolkit released for senior living
The first diversity, equity, inclusion and belonging (DEIB) survey and toolkit for senior living was released November 9. The survey, conducted by Ferguson Partners, collected information across the participating companies and reviews both the degree to which DEIB programs are deployed and the diversity of their respective staff. The survey also indicated opportunities for senior living companies to give more focus to DEIB efforts. The DEIB Toolkit was developed for interested companies to customize programs suited to their respective firms.
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Leaders who listen, learn have more resilient teams
Leaders who encourage their employees to learn on the job and speak up with ideas and suggestions for change have teams that are more effective and resilient in the face of unexpected situations, according to research from Rice University, Houston, Texas and the University of Windsor, Ontario, Canada. Although the study authors examined interactions interactions of 48 teams from five Canadian technology startups, the findings seem generalizable to other industries, including active aging.
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