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What's new: Unlocking the future: Closing the gap between consumer expectations and community offerings in senior living report.

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Leading with lifestyle for marketing and sales success by Kimberly Hulett, BA, and Erin Read, BA

"The Boomers are coming! The Boomers are coming!" For a decade, this has been a common theme of conference presentations, media headlines and board meetings. Many of those offering housing and services to actively aging adults have felt stumped by this "new" consumer--the 50- or 60-something Baby Boomer. The reality is that with the rising age of entry for residents in continuing care retirement communities and other senior living settings, the "new" consumer is just as likely to be a 70-something member of the Silent Generation. There is one marketing technique that works with active adults of both cohorts. Lifestyle.

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