Stats: 65% of residents say robots improved dining experience

Despite the challenges brought about by staffing shortages, a new white paper says that one way to bring innovation into senior living may be found in applying a high-tech solution for a high-touch impact: robot servers in the dining rooms. "The robots are intended not to replace but to work alongside humans to help address staffing challenges first experienced during the COVID-19 pandemic and simultaneously to elevate the customer experience," said Kari Olson, president of FPCIW. "We're pleased that efforts to continue the use of the dining robots beyond the pilot have been supported by the communities, and we look forward to bringing this technology to other Front Porch communities."