White papers
Person-centered wellness is the key to the future
Combine customer service, programs, and processes into a comprehensive senior living package that highlights the uniqueness, dignity, and freedom of choice for each resident. In this era of personalization, embracing person-centered wellness can result in a consistent occupancy rate, extended lengths of stay, satisfied residents, and a younger demographic. Explore strategies for securing funding and leveraging technology while rejuvenating programs, enhancing staff training, and improving the built environment.
Unlocking the future: Closing the gap between consumer expectations and community offerings in senior living
Unlocking the future: Closing the gap between consumer expectations and community offerings in senior living report captures and profiles the perspectives of those working within the senior living industry and adults 55+ who can be considered potential residents/customers. The intent is to better understand how well current industry offerings align with customer needs and expectations with an eye to identifying areas of opportunity for possible industry action, in the form of immediate steps or longer-term strategic planning.
Going all-in for wellness
Journey through five stages of culture change to fully commit to a wellness-based senior living community by following the action steps outlined in this report. Regardless of where the community begins, you'll find specific actions to guide the organization’s culture, leadership team, belief systems, financial models and staffing models toward the wellness culture. Lessons learned and success tips for culture change are included. Reap the benefits of occupancy, lower costs, healthier and happier residents and new revenue streams by going all-in for wellness.
Decoding the blood glucose pathways: How to find the right balance
According to the American College of Sports Medicine, “Diabetes is a chronic disease that affects more than 463 million people worldwide, and type 2 (T2DM) diabetes accounts for 90-95% of all cases. Research in exercise science confirms that physical activity can help prevent type 2 diabetes, as well as help patients manage its effects.” This resource gives health and fitness professionals the evidence-based information and tools to guide and support participants in improving their health, wellness and quality of life, despite the challenges of living with T2DM.
Funding the new wellness model in senior living
Join the thought leaders at the ICAA Forum as an array of 11 funding sources detail the economics of the new business model: senior living based in a wellness lifestyle, with options for care. By repositioning senior living for today’s cultural and economic realities, the wellness philosophy succeeds in merging clinical and nonclinical services into a compelling suite of services that is attractive and revenue-generating. A list of 21 metrics and 5 categories of Key Performance Indicators establish the value.
ICAA Forum: The future is an employee-first workplace
Delve into the philosophy of a person-centered workplace to recognize how senior living benefits when each staff member is valued. Create an action plan using the nine strategies and 28 tactics to shift to a new approach that can recruit new workers and retain current staff members. Elevate each staff member to an equal partner in bringing to life the organization’s mission so staff members give the best possible experience to residents and customers.
