A new Greenhouse Candidate Experience Report uncovered major gaps in hiring processes and poor candidate experiences in a tight labor market. The survey of over 1,500 employees and job seekers found that 84% of respondents are looking for, or are open to, a new job in the next six months – yet, over 60% are unimpressed by time-consuming recruitment processes and are demanding companies create a more modern recruiting experience.

Candidates who face lengthy initial applications, slow recruiter response times and follow-ups, unprepared and late interviewers, inconsistent feedback, and ghosting will be quick to move on and companies will suffer as a result.

Key findings include:

• More than 70% of job seekers said they will not submit a job application if it takes longer than 15 minutes to complete.
• Almost 58% expect to hear back from companies in one week or less regarding their initial application.
• Over 70% want feedback on an interview. More than 60% said that receiving feedback during the interview process, even if they do not receive a job offer, would make them more inclined to apply to future jobs at that company.
• More than 75% have been ghosted after an interview.
• The most important diversity, equity and inclusion investments candidates evaluate when considering a company are:
1. Employee benefits, such as coverage for remote and flexible work arrangements and gender affirmation paid leave (49%);
2. Employee reviews on platforms like Glassdoor on progress and opportunities (47%);
3. Diverse leadership team or board (34%); and
4. Promotion of affinity/employee resource groups on the careers page (34%).

Many companies are failing to create a positive and inclusive interview experience, according to the report. Close to 43% of candidates have had their name mispronounced in a job interview, and proper pronunciation "is a crucial behavior for achieving true workplace inclusivity and creating a culture of belonging."

To download the free report, click here

 

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