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Frequently asked questions

How do I become a member?

Click here to access online membership application form and link to PDF. Once you have downloaded and printed the application form, either mail or fax the completed form with your choice of payment.

What is the difference between memberships?

An Individual membership entitles only one person to the benefits of belonging to ICAA (including publication subscriptions and access to the extensive resources of the members-only section of the ICAA website). An Organizational membership provides membership and benefits to up to five people per location.

Ownership terms are also a little different. With an Individual membership, the individual (not the employer) is the owner. An Organizational membership belongs to the company that bought it, so it can assign memberships and retain their benefits even when an employee leaves.

How do I know what membership I have?

The member card mailed with your membership package shows your membership type. Your receipt also indicates your membership level. But if you’re still not sure, call or e-mail ICAA.

How do I know when to renew?

ICAA memberships are for one year from the date of purchase irrespective of the calendar. Expiry dates are shown on membership certificates and cards, and are indicated in the welcome e-mails to new members. We remind members by e-mail and post when it’s time to renew. Again, contact us if you’re not sure.

Where do I send my application form?

Mail all ICAA correspondence to:

603-1112 West Pender Street
Vancouver, BC V6E 2S1
Fax: 604-708-4464

From the US, use 82 cents of postage for a regular business-size envelope.

How do I know if I’m a member?

Three simple questions will determine whether you are an ICAA member:

a) Do you have a member number and password for the member-only section of the website?
b) Did you receive a welcome package and e-mail with your member number and password?
c) Do you have record of payment for your membership?

A ‘yes’ to all of the above questions means you are an ICAA member. A ‘no’ to all or some means you’re not.

Call or e-mail the ICAA to confirm your membership status.

I’m a member, but how do I know what my login and password for the member-only section are?

a) Check your membership card.
b) Check your welcome e-mail and letter.
c) Call or e-mail the ICAA.

FAQ: About those e-mails

ICAA delivers many of its resources through the Internet because the Internet gives you access to membership benefits anytime and from anyplace. It also saves paper, printing and postage costs. Make sure your firewall allows ICAA e-mails to enter your inbox – links to Research Review, announcements, etc.

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