|Address||4215 South Riverboat Road|
|City||Salt Lake City|
|State / Province||UT|
|Zip / Postal Code||84123|
|Years in Business||11|
|National Sales Manager||Lauren Fettig, National Accounts Manager|
|National Service Director||Scott Larsen, Marketing Director|
|Discounts & Terms||CaptionCall is available at no cost for those who qualify. Contact us for details.|
|Warranty||100% satisfaction guarantee|
Product line or service
The CaptionCall telephone is designed to let you hear and read the words of the person on the other end of the line. CaptionCall Mobile allows a mobile device to make and receive captioned phone calls.
Large screen for viewing captions, adjustable font sizes, ability to turn captions on and off, speakerphone, answering machine, custom audio and Bluetooth connectivity that is compatible with hearing aids. Also available for iPad, iPhone and Android.
Ongoing marketing & educational support
Free customer support. Can't remember how to change phone settings? Having trouble getting messages? We're here to help. Our customer support team is available via phone, email or chat at CaptionCall.com.
We personally deliver a CaptionCall phone to the user's home, install it and make sure it functions correctly. Delivery and installation are free. Our professional representatives also provide free personalized training so users can make the most of the phone and service.
What inspired your company to produce these products or services?
Our parent company is a leading US provider of American Sign Language relay services. Many people struggle with hearing loss as they age, and our captioning services can improve their ability to communicate by phone.
What inspired your founder(s) to form your company?
CaptionCall was developed to help individuals with hearing loss stay socially connected so they can live longer, happier, healthier lives.
What sets your company apart from others in the industry?
Our red-carpet service has made CaptionCall among the most widely used captioning telephone services in the US and one often recommended by hearing care professionals. Our captioning service provides fast, accurate captions.