ICAA Executive Leadership Summit: The business of wellness
Long Beach Hyatt Regency and Long Beach Convention Center,
Long Beach, California,
October 18-19, 2018

FAQ

Q. Where is the ICAA Executive and Leadership Summit held?
A. The ICAA Executive and Leadership Summit takes place October 18-19, 2018 at the Long Beach Hyatt Regency and the Long Beach Convention Center, ICAA Registration Desk will be in the area of the Hyatt that is dedicated to the ICAA Executive and Leadership Summit.

Q. Will summit busing be available?
A. Others hotels for the ICAA Executive and Leadership Summit are within a short distance of Long Beach Hyatt Regency and the Long Beach Convention Center. No summit busing will be provided.

Q. What is included in the ICAA Executive and Leadership Summit fee?
A. Your registration fee includes the educational seminars, lunch, ICAA General Sessions, Design Lab, online summit handouts, and exhibit hall entry. In addition, you have a Full Access Pass to the ICAA Conference and Trade Show taking place in conjunction with the summit

Q. Do I need to indicate my session choices ahead of time?
A. As in previous years, ICAA offers you the flexibility to attend regular sessions without signing up in advance. Please have alternates in mind, in case your first choice for a seminar block is full. Sessions will take place in theater-style rooms.

Q. Are the full-day ICAA workshops included in the registration fee?
A. No, there is an additional per-person cost of $95 to participate in a preconference workshop. Space is limited for these educational opportunities. Register early to avoid disappointment.

Q. What options are available if I don’t have time to attend the full summit?
A. You may attend the ICAA Keynote Sessions on Thursday, October 18 and Friday October 19, 2018. You can take in one keynote for $75, or both for $99. Another option is the ICAA Trade Show, which you may tour at no charge. The trade show is open Thursday and Friday. Feel free to bring your staff and your residents/clients as well, so they can try the show’s products and services and give you feedback.

Q. How do I earn continuing education units, also called continuing education credits, for the classes I attend?
A. You can earn credits by signing up for the CEU program. To cover costs, you’ll be charged a $30 fee if you enroll in this program by October 1, 2018, or $45 on-site. We recommend that you complete the information needed in your ICAA Summit App as soon as you have finished a session.

When you leave the summit, your completed contact information will be forwarded to the ICAA. Allow three weeks for your CEU transcript to arrive via email. Please check your spam filter if your transcript is overdue.

Q. What will I find at the trade show? A. You will find new technologies, equipment and services to support multidimensional wellness for older adults from providers committed to active aging.

Q. How do I receive session handouts?
A. In the first week of October, you will receive an email about how to access and use the ICAA Summit app. By downloading the app to your smartphone, tablet or computer, you will have at your fingertips the entire schedule of seminars, list of exhibitors, maps and general show information. You can scroll through the schedule ahead of time to find your desired sessions and determine whether speaker handouts are available. If you will not have the app available on a device at the summit, be sure to download and/or print handouts for your desired sessions before you leave home as there will be no printer stations on-site. All available session handouts will be posted on the ICAA website after the event, with a login number and password provided to you for convenient access. You will also have access to the handouts through the app for six months following the summit.

Q. How do I become an ICAA member?
A. You can become an ICAA member and receive 10% off the one-year ICAA membership dues when you register for the summit by the June 5, 2018 early-bird deadline. This is a one-time offer for first-time members only. Fill out the optional membership section on the summit registration form when you go to www.icaa.cc/membership.htm. See the ICAA website for membership options and benefits.

Q. We’re sending several people to the summit. How do we register?
A. Sending more than one person to the summit maximizes the impact of your investment. To qualify for a group discount, you must all register for the ICAA Summit at the same time and make one payment for the total fees. Visit www.icaa.cc/registration.php to complete one online application form per person, then pay by PayPal. Alternatively, download a registration form to copy and complete for each person. Fax all the forms together to 604-708-4464, and indicate payment by check or credit card. Or call us toll-free at 866-335-9777 to register by phone.

Q. Can I register now and pay later?
A. Yes. You can register online or by fax or phone. Your options are to call us with your credit card information, or to pay by check. After September 20, if you plan to pay by check, please indicate on your form that you’ll pay by check on-site and fax a copy of the check to 604-708-4464. Payment must be received prior to or at the summit for your registration to remain valid.

Q. I don’t have a formal job title, but the form says “required.” What should I do?
A. If you don’t have a title, please use a description of your job. For example: administrator.

Q. When will I receive confirmation of my registration?
A. You’ll receive email confirmation of registration within one week of ICAA’s receipt of your summit registration. Please contact us if you do not hear from us within an appropriate amount of time.

Q. If I can’t attend the summit, can someone else from my company go in my place?
A. If you need to cancel your registration, please submit your request in writing. A $125 cancellation fee will apply. After September 1, 2018 no cancellations are permitted, but you can transfer your registration to another delegate or to the 2019 ICAA Executive and Leadership Summit. For more information, see cancellation and substitution policies at www.icaa.cc/conferenceandevents/summits2018/rates.htm.

Q. Is there a dress code for the ICAA summit?
A. Summit dress is casual. We recommend you wear comfortable walking shoes and bring a sweater or jacket. Meeting rooms are air-conditioned and often chilly.

Q. Will healthy food options be available on-site?
A. There are well over 100 food options within 8 blocks of the Long Beach Hyatt Regency and Convention Center. However, you may want to bring healthy snacks with you or visit a local store to purchase items. Note: ICAA has no control over food options available on-site.

Q. Will drinking water be provided?
A. Water will be available in session rooms.

Any other question please e-mail info@icaa.cc or call 866-335-9777