ICAA
What's new: Unlocking the future: Closing the gap between consumer expectations and community offerings in senior living report.

Industry News

[TO MARKET, TO MARKET] Amid complexity, integration is key

Marketers are being asked to do more with less, while managing more channels, partners and technology than ever. That's according to a new report from Forrester Consulting commissioned by marketing solutions company Quad.

Quad commissioned the report to survey marketers and find out how they’re coping. The result is “ The Complexity Conundrum: How Marketers Are Rethinking Integration To Unlock Their Brand’s Full Potential, ” a  report that reveals what marketers are thinking — and feeling — right now, and explores how the trend toward integrating partners is helping to streamline marketing , while improving the bottom line for brands.

Key findings include the following:

  • Complexity within marketing teams is at an all-time high. Marketing teams today use more marketing tools and service providers than ever before. This creates a complex web of providers that hinders effectiveness, exhausts time and budget, creates misalignment, and impacts the customer experience.
  • Business expectations of marketing teams are continuously increasing. Marketing teams today are required to meet more sales-related goals and targets than before.
  • Marketing integration is happening, but too slowly. Three-fourths of respondents indicatedthat their organization has begun the journey towards marketing integration. However, 44% of them say their brands are still behind their peers, having integrated not more than 10% of their providers.

To download the full report, with access to related content, click here

Do you have news to share?
The ICAA welcomes your news submissions. Please send your press releases to colinmilner@icaa.cc-the ICAA's email for submissions-and staff will consider your news for possible publication. Newsworthy topics include such things as center/community openings; initiative or campaign launches; announcements of awards, promotions or grants; and other topics of interest to active-aging professionals.

Share

icaa 100 members